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Student Employee Handbook University of Denver

About this Student Employee Handbook

The material posted on the University of Denver web site and in this Handbook is intended to provide general information and summarize various University policies, procedures, expectations, and employee benefits.

THIS MATERIAL AND ALL POLICIES, MANUALS, OR OTHER INFORMATION POSTED ON ANY UNIVERSITY OF DENVER WEB SITE DOES NOT CREATE A CONTRACT, EXPRESS OR IMPLIED, BETWEEN THE UNIVERSITY OF DENVER AND ANY EMPLOYEE. The University has an Employee Handbook that applies to all employees. Any discrepancies, changes, or content in question the DU Employee Handbook governs.

Except for the at-will provision, the University may change any information that is posted on any of its web sites from time to time without prior notice. The University may deviate from the guidelines, or any policy set forth on any University web site as individual circumstances warrant and without prior notice.

Employment at DU is at will, meaning that the employee or DU may terminate the employment relationship at any time, for any or no reason, with or without advance notice.

Except as may be provided in a written contract signed by an authorized representative of the University, no employee has a guarantee or promise of employment with the University for any specific period. Further, no one has authority to make an agreement with any employee of the University concerning such an employee’s length of employment except in writing.

Introduction to Student Employment

Welcome to Student Employment at DU! Working part-time in a meaningful on-campus position has a positive effect on retention, feelings of connection, and prepares students for internships and careers after graduation. Our goal is to provide students with quality employment experiences and equip them with career-readiness competencies.

The Office of Student Employment provides:

  • Student training in identifying and applying to on-campus positions, orientation to and development in career competencies, goal setting for positions, and employment lifecycle phases.
  • Supervisor training in creating high impact learning experiences, writing and posting job descriptions, student development, coaching, and the employment lifecycle phases.
  • Advertisement opportunities in our Student Employment Newsletter and our annual Student Employment Job Fair each fall.
  • Human resources support for the employment lifecycle, work guidelines, equity and compliance, and employee relations management.

The purpose of this handbook is to provide student employees with guidance on policies and procedures related to work including eligibility, responsibilities and expectations, and employment and pay practices. Please contact Student Employment at stuemp@du.edu with any questions.

4D Experience

Student Employment supports the 4D Experience, providing holistic student development through work on-campus. The program encourages career development as students build professional skills, character exploration as they discover their values and who they want to be in the workplace, intellectual growth as they connect their work experiences to their coursework and well-being as they learn to balance their social, financial, and personal needs.

Types of Student Employees

Student Employees Defined

Student Employees are students who work and their primary association with the University of Denver is as a student. Their academics come first. Student Employees include undergraduate and graduate students who are funded through a variety of sources. Funding sources can include department, work-study, external grants and/or donations, and graduate assistantships. Regardless of funding source, all student employees have access to the Office of Student Employment, training, and resources.

While navigating the dual identity of student and employee can be challenging, we believe this is one part of what makes the student employment experience so meaningful. Students can learn the navigation of work life balance early, preparing them for careers and lives of purpose.

Student Employee Eligibility

Any employment with the University of Denver is related to the student’s educational program and students who are currently enrolled in the University of Denver are eligible to apply.

Some student employee positions on-campus have qualification requirements such as citizenship, FAFSA completion, credit hours, and being enrolled in a particular program. Please review the “required qualifications” section of each job posting to determine eligibility.

Work Study Funding

The work-study program provides job opportunities for students with financial need, allowing them to earn money to help pay educational expenses. Work-study jobs are available both on and off-campus. If the student works off-campus, the employer must be an approved private, nonprofit organization or public agency. The work performed must be in the public interest.

Students may only have one work-study position at a time. Work-study awards may not be utilized in combination with graduate assistantships within the same quarter or semester.

Although many students qualify, a work-study award is not offered to all eligible students due to limited funding. We strive to support employment needs of all University of Denver students to the greatest extent possible. Priority awarding will be given to students who meet the priority application deadline. Work-study awards may be prorated for students that do not attend the University for the full academic year.

If you applied for financial aid and a work-study award was not included in your financial aid offer, you may request to be added to the waitlist by sending an email to workstudy@du.edu. F-1 and J-1 international students are not eligible for Federal Work-Study positions.

For more information on work-study, please visit the Financial Aid website. In addition, please review the Work-Study Policy Guide.

Graduate Assistantships

Graduate Assistantships provide graduate students with experience to pursue a career in their field of study. Departments assign graduate assistantship positions to eligible students according to the guidelines below. Graduate Assistantships recognized by the University are coordinated through the Office of Graduate Education.

Regardless of terminology a unit or department may use to describe these positions (GXA, GSA, GA, GTI, RSA, etc.,) the University recognizes only three official assistantship types: Graduate Teaching Assistantship (GTA), Graduate Service Assistantship (GSA) and Graduate Research Assistantship (GRA). Assistantships can be in support of teaching assignments, general administrative duties, or research.

Please refer to the graduate assistantship website for policies and procedures related to these positions. In addition, please review the GTA Handbook.

F-1 and J-1 International Students

Federal regulations for F-1 and J-1 international students limit employment in the U.S. such as the kind of employment, the number of hours per week and the periods of employment. F-1 and J-1 international students are eligible for on-campus employment (this includes F-1 students enrolled at the English Language Center). See the ISSS website for details.

The on-campus employment limits apply to the total number of hours worked in a workweek (Monday through Sunday) among all on-campus positions: hourly student employment, Graduate Assistantships, Residents Advisors, Adjunct teaching, etc.

Working without authorization or working more than the number of hours allowed is a violation of legal status and can result in the termination of legal status in the U.S. or the loss of future immigration benefits. If an ISSS advisor has knowledge of the violation, they are obligated by federal regulation to terminate the F-1 or J-1 student’s SEVIS record and legal status in the U.S.

If you have concerns about a violation of status, consult an immigration attorney (www.aila.org).

The Supervisory Relationship: Responsibilities and Expectations

The Supervisory Relationship is the connection of an individual with expertise with an individual who is looking to build experience. These individuals work together to achieve common goals. Supervisors commit to student employees’ professional growth and career readiness. Supervisees commit to participating in the work and priorities, with a willingness to develop.

For the most successful student employment experience, we suggest student employees and supervisors take the following steps:

Student Employees

  • Complete New Student Employee Orientation in Canvas. You are auto enrolled in this course on your start date.
  • Complete required paperwork and suggested training.
  • Watch PioneerTime training videos and approve timecard bi-weekly.
  • Learn more about your supervisor and their communication and feedback styles. Consider using this questionnaire as a starting point.
  • Discuss what professionalism looks like with your supervisor and for the department you were hired.
  • Communicate your work schedule early and often to your supervisor and honor commitments.
  • Be open to change, growth, and adjustments to your working style. Develop your professional skills by attending training.
  • Find and ask for projects that interest you at work.
  • F-1 and J-1 international students should review the ISSS website and contact ISSS for questions related to their eligibility to work on campus.

Supervisors

  • Develop or update a job description for each position in PCO.
  • Post job openings in PCO and recruit students for open positions.
  • Conduct interviews in a timely manner.
  • Communicate hiring decisions with the candidate pool.
  • Hire student employees using the hiring checklist and read the Student Employee Guidelines.
  • Ensure your student employees complete the required paperwork and training, including this video on PioneerTime.
  • Communicate expectations of the position to your student employees.
  • Be flexible with class and work schedules, especially during finals week.
  • Learn more about student employees and their communication and feedback styles. Consider using this questionnaire as a starting point.
  • Develop student employees by encouraging them to attend Career & Professional Development programs and events or invite Student Employment to come to your staff meeting to provide training.
  • Be open to change, growth and adjustments of supervisory style. Develop supervisory skills by attending training.
  • Encourage reflection from student employees as it relates to the connection between their work and academics as well as diversity, equity and inclusion.
  • Review and approve timecards.
  • Monitor work-study award earnings (for work-study funded students only).
  • Complete annual Performance Evaluations.
  • When the position duration comes to an end, separate student employees in the appropriate system. Supervisors should reach out to the HR Partner for Student Employment, if they need assistance with job performance issues.

Job Postings and Application Process

PCO is the job platform students utilize to search and apply for on-campus employment, including summer and short-term assignments. All on-campus positions should be posted on PCO to ensure fair access to opportunities for all students.

Posting and re-applying is not necessary for students who are returning to the same position after a break (ex: winter/summer breaks). Students can reach out to the Office of Student Employment at stuemp@du.edu if they need help identifying and applying for positions in PCO.

Special considerations may be made for students who are separated due to unexpected loss of work or department funding (ex. budget constraints during COVID). Students experiencing separation due to these issues should contact the Office of Student Employment at stuemp@du.edu for support in applying and transitioning to new positions on-campus as available.

Resume Requirement for Students

Please note all resumes submitted through PCO go through an automatic review process by the Career & Professional Development staff. While this may take extra time if revisions are needed, it is to support students in submitting the most competitive application possible. A quality resume will help students now and in the future. Please allow at least 3 days before the application deadline for this step. Students will not be able to submit their full application until the resume has been reviewed and approved. Due to the expected volume of applications, do not wait until right before the deadline to apply as their resume could be delayed in the review process.

Pay Rates, Timekeeping, & Payroll

Timekeeping

On-Campus Employers

Student employees utilize the PioneerTime system to record their time worked and/or sick leave taken. Student employees are encouraged to view the PioneerTime Video Series for guidance on using the system. Students can enter their time in PioneerTime in two different ways depending on convenience for the student: 1. PioneerTime Terminal Locations 2. Through the Web Based Application.

Off-Campus Employers (Work-Study)

Time approval emails should be emailed to workstudy@du.edu for all off campus work-study students. We request these on a bi-weekly basis to verify the time entered in PioneerTime by the student.

Direct Deposit and Paychecks

Student employees have two options for receiving their earned wages: 1. Direct Deposit, or 2. Paychecks mailed to the address the University has on file for the student (often the student’s home address, not local address). It is highly recommended that all student employees enroll for Direct Deposit. To enroll in Direct Deposit a student must complete the online form “Direct Deposit Allocation” available in "Pay Information" under the Employee tab on the student’s PioneerWeb.

Tax Information

Money earned as a student employee is subject to state and federal taxation. W-4: Federal and state tax withholding is calculated from information provided on the student’s W-4. W-2: Students can view, and print University issued W-2’s under the Employee tab on the student’s PioneerWeb. All University employees contribute to Social Security as a requirement of the Federal Insurance Compensation Act. For additional information, email contactufs@du.edu.

Period of Employment and Important Dates

Students may work during the summer and after graduation if it is approved by their supervisor and is funded through the department.

  • Graduate Assistantship funds may not be used during the summer. Departmental funds may be used.
  • F-1 and J-1 international students may not work on-campus after graduation unless they have received additional employment authorization from ISSS or the US government. Please see the ISSS site for more information.
  • Work-study funds may not be used during certain parts of the summer or after graduation. Departmental funds may be used.

Students with work-study funding must follow specific guidelines related to the period of employment:

  • Students should be registered for the fall quarter before beginning to earn wages from their work-study award.
  • A student with a work-study award is not permitted to work using work study funds after they have graduated. The last day for a student to use their work-study award is the last day of finals for the student’s last term.

View the DU Academic Calendar.

View the Student Employment Calendar.

Hours Worked

The University of Denver is committed to the philosophy that academic pursuits come before all else. To support students, we strongly advise student employees with a full-time course load to work no more than 20 hours per week while classes are in session. Generally, student employees may work 10-15 hours per week. Hours may vary depending on departmental and student scheduling needs.

F-1 and J-1 international students are limited to 20 hours per week while school is in session. Please see the ISSS website for more information.

A graduate student cannot hold more than the equivalent of one full-time assistantship (GTA, GSA and/or GRA). Full-time is normally defined as 20 hours per week (1.0 FTE). Depending on the position and type, graduate student employees may be expected to work more hours as the position is connected to their academic studies and department. Please see the GTA website for more information.

The shift length per day for student employees varies, but the average is 2-4 hours. There may be times when the student employee is needed to work more hours in a day. Please refer to the next section in this handbook regarding breaks and meal period. Research shows undergraduate students working 10-19 hours per week show greater academic performance and have a more optimal work-college balance. It also allows student to be involved in other developmental activities like student organizations and community service.

Holidays

During University holidays, students may work 37.5 hours per week. We ask that student employees do not work on official University holidays. However, if an office must remain open during an official University holiday, students are permitted to work if a supervisor is present.

Meal Periods and Breaks

Meal Periods

Employees shall be entitled to an uninterrupted and duty-free meal period of at least a 30-minute duration when the shift exceeds five consecutive hours of work. Such meal periods, to the extent practical, shall be at least one hour after the start, and one hour before the end, of the shift. Employees must be completely relieved of all duties and permitted to pursue personal activities for a period to qualify as non-work, uncompensated time.

When the nature of the business activity or other circumstances make an uninterrupted meal period impractical, the employee shall be permitted to consume an on-duty meal while performing duties. Employees shall be permitted to fully consume a meal of choice on the job and be fully compensated for the on-duty meal period without any loss of time or compensation.

Deductions for Meals

The reasonable cost or fair market value of meals provided to the employee may be used as part of the minimum hourly wage. No profits to the employer may be included in the reasonable cost or fair market value of such meals furnished. Employees' acceptance of a meal must be voluntary and uncoerced.

Rest Periods

Every employer shall authorize and permit a compensated 10-minute rest period for each 4 hours of work.

Sick Leave

Hourly student employees earn one hour of paid sick leave for every thirty hours worked. GXAs accrue a flat amount of four hours of paid sick leave each month. Resident Assistants do not accrue leave for their RA role due to receiving compensation in the form of housing. Resident Assistants that perform hourly Desk Assistant duties earn one hour of paid sick leave for every thirty hours worked as a Desk Assistant.

The maximum number of paid sick hours student employees can accrue is forty-eight hours. Student employees should provide as much notice as possible to their supervisor if they need to use sick leave. If an employee is absent for more than four days, they will be required to provide documentation to support the use of sick leave. Please visit the following link for more information on sick leave.

Colorado FAMLI Leave Program

The FAMLI program provides all eligible employees a portion of their weekly salary for up to 12 weeks of leave to care for themselves or a family member, with an additional four weeks of leave for complications during pregnancy or childbirth. FAMLI leave can be used by all employees (including student employees) who work and reside in Colorado who have earned at least $2,500 in wages over a period of about a year. Employees may also receive job protection through FAMLI after 180 days of employment.

Overtime

We strongly recommend student employees DO NOT work more than 37.5 hours per week while enrolled full-time. However, if a student employee works more than 40 hours in a work week (Monday– Sunday) or 12 hours in a single day, then the student must be compensated at a time and half pay rate. In accordance with the Federal work-study rules and regulations, work-study funds cannot be used to compensate a student for overtime hours. Therefore, departments are responsible for any overtime paid to student employees.

Volunteering at Work

If a student is participating in a “service learning” course and the community service work-study program, they may not volunteer and work at the same agency. If you have additional questions, please contact workstudy@du.edu.

Academic Probation

As student employees’ priority should remain academics, supervisors and departments are encouraged to work with students who are struggling to balance their student and employee roles. Student employees who are placed on academic probation may remain in their position unless the specific position or department has rules or guidelines that do not allow work to be performed while on probation.

For example, Federal Work-Study and Graduate Assistantships are required to maintain Satisfactory Academic Progress and meet other conditions to maintain employment eligibility. See links below for information on each –

If a student employee or supervisor is unsure if a student can or should continue working while on probation, please reach out to the HR Partner for Student Employment.

Addressing Performance Issues

Student Employment is committed to a work environment in which employees receive clear messages when their performance needs to improve. We provide guidance to address these performance concerns. For employees who are not performing at the level they need to, we encourage an informal verbal discussion, followed by a formal warning and written improvement plan, followed by separation where sufficient improvement has not been made. Action taken by management in an individual case does not establish a precedent in other circumstances.

The University of Denver is an at-will employer, and it reserves the right, in its sole discretion, to decide what disciplinary action will be taken in each situation, including termination without prior warnings.

Possible Behaviors for Immediate Termination

Employment at DU is at will, meaning that the employee or DU may terminate the employment relationship at any time, for any or no reason, with or without advance notice.

It is impossible to provide an exhaustive list that identifies every type of conduct or performance problem that may result in some form of discipline. However, in some instances, circumstances may warrant immediate disciplinary action up to and including termination of employment.

Examples of egregious conduct that may warrant immediate action up to termination of employment include, but are not limited to:

  1. Theft
  2. Working under the influence of alcohol or illegal drugs
  3. Fighting or threatening violence in the workplace
  4. Publicly disclosing another's private information. (Breaking confidentiality)
  5. Possession of dangerous or unauthorized materials, such as explosives or firearms, in the workplace
  6. Falsifying company records or reports, including one's time records or the time records of another employee.

Any employee who was involuntarily released by the University, and whose record of prior employment was unsatisfactory, as determined by the University in its sole judgment, is ineligible for reemployment.

The Office of Student Employment encourages the rehire of former student employees unless the separation reason was due to illegal or egregious misconduct. If the hiring manager has questions about the rehire eligibility of a former student employee, they can contact the HR Partner for Student Employment.

Separation

Involuntary

Separation from employment can be stressful and impact students’ ability to meet costs associated with housing, food, and other expenses. Should involuntary separation occur, students are encouraged to review the resources in the section below if they need support or assistance. Students who are separated may contact the Student Employment Office at stuemp@du.edu for support in applying and transitioning to new positions on-campus.

Voluntary

For students voluntarily resigning we request student employees give their supervisors advance notice to transition their position duties and hire a replacement. As a common business practice, we suggest at least two weeks’ notice.

Resources

On-Campus

  • Center for Advocacy, Prevention, & Empowerment (CAPE) - Supports survivor healing by providing advocacy and support for survivors of sexual assault, relationship violence, stalking, and sexual harassment. They are a Confidential Resource.
  • Disability Services Program (DSP) - Ensures students with disabilities receive the support and accommodations they need to fully participate and succeed at the University of Denver.
  • DU Employee Handbook - Includes important additional guidance on DU policies and/or procedures, with the stipulation that some information does not apply to student employee positions. In the event of any conflicts or inconsistencies between Student Employee Handbook and DU Employee Handbook, the guidance in the DU Employee Handbook takes precedence.
  • DU Food Pantry - Free and open resource for anyone with a DU ID number to supplement their weekly food supply in times of need.
  • Health and Counseling Office - Enhance overall student well-being and success through inclusive physical and mental healthcare, prevention, education, advocacy, and recovery support services.
  • Housing and Residential Education (HRE) - Assists students with on-campus housing process, including housing extensions for students already living in the residence halls.
  • Financial Aid Office - Provides resources and assistance to students navigating the financial aid process.
  • Human Resources Partners - Assists employees in addressing a variety of work and performance related matters.
  • Learning Effectiveness Program (LEP) - Offers individualized support for neurodiverse learners, students with diagnosed learning differences, attention deficit/hyperactivity disorder (ADHD), and students on the autism spectrum.
  • Office of Equal Opportunity & Title IX (EOIX) - Investigates claims of discrimination based on race, color, national origin, ancestry, age (40 and over in employment context), religion, creed, disability, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, genetic information, veteran status and military enlistment.
  • Student Assistance Fund - Provides limited financial assistance to currently enrolled University of Denver students who are unable to meet immediate, essential expenses because of temporary hardship related to an unexpected situation.
  • Student Outreach and Support (SOS) - Helps students succeed by connecting them to resources, developing a plan of action to meet their goals, and navigating challenging situations.
  • University OMBUDS - Another confidential resource to consider is DU's OMBUDS, Betty Snyder. An OMBUDS role is to provide a safe space for off-the record conversations. Betty offers neutral counsel and direction to faculty and students at DU who are working to resolve on-campus problems and conflicts. She can also help identify options or potential referrals, and provide policy clarification when appropriate. Because she is a confidential resource, she will not be obligated to report information to the Office of Equal Opportunity & Title IX.

Off-Campus Housing or Food Insecurity Resources

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