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SkySuite Policy Manual 2022 UGA Home Season

Welcome to the 2022 Georgia Football Home Season! We are so excited to host you in the SkySuites during the upcoming season, with our first home game held on Saturday, September 10th.

This policy manual contains all policies, procedures, and expectations SkySuite Holders and guests are expected to uphold on game day.

Sanford Stadium Ticket Policies

  • All SkySuite game tickets will be on a physical ticket worn on a lanyard. No mobile tickets will be accepted.
  • A valid (unused, unscanned) physical ticket is required to enter Sanford Stadium.
  • A physical ticket will be required for all individuals, regardless of age.
  • All SkySuite guests must wear their physical ticket on a lanyard at all times.
  • Re-entry is not permitted into Sanford Stadium. Guests who leave Sanford Stadium must have a valid un-scanned physical ticket to re-enter.
  • If you are experiencing ticket issues, please contact the Georgia Athletic Hospitality Office and they will be able to assist you.

Sanford Stadium Gates & Entry Policies

  • For the 2022 home season, Gates to Sanford will open two (2) hours prior to kick-off.
  • The Sanford Stadium Clear Bag Policy is in effect for the 2022 home season.

Please note: Field Street will close 2.5 hours prior to kick-off to accommodate pedestrian traffic. SkySutie holders and guests who have Field Street parking will be re-routed to East Campus Road to access their Field Street Parking.

Any SkySuite Holders who utilize a Field Street Parking Pass must move their car from the roadway no later than 90 minutes after the game is completed. Cars not moved by this time will be towed by the UGA Police Department.

SkySuite Ticket Will Call

  • A SkySuite Ticket Will Call will be available on game days, beginning at gates open.
  • This Will Call will be the only SkySuite Will Call location. Both South and North SkySuite Ticket Holders will use this location.
  • Will Call will be located at the Reid and Cynthia Parker South Tower Lobby on Field Street.
  • SkySuite Holders can utilize the Will Call to leave tickets for guests to pick-up prior to entering the stadium. Guests must present a valid I.D card in order to obtain their tickets from Will Call.

SkySuite Standing Room Only Ticket

  • 4th Quarter Passes are no longer offered as part of the SkySuite contract.
  • Instead, SkySuite Holders have the ability to purchase a limited amount of Standing Room Only (SRO) tickets in each suite for the season.
  • SRO tickets are not available for single game purchase and MUST be purchased prior to the season beginning.
  • SRO tickets will be physical tickets worn on a lanyard.
  • SRO ticketed guests are permitted to access the SkySuite at gates open, two (2) hours prior to kickoff, and can remain in the suite until the SkySuites close, one (1) hour post-game.

SkySuite Locations & Hours of Operation

South SkySuites

  • The South SkySuites consist of two (2) floors of suites, located on the 4th and 5th levels of the South side of Sanford Stadium.
  • South SkySuites located on the 4th floor have a designated number between 400 and 424.
  • South SkySuites located on the 5th floor have a designated number between 500 and 524.
  • All South SkySuites will open at gates open, two (2) hours prior to kick-off, and will close one (1) hour post-game.

North SkySuites

  • The North SkySuites consist of one (1) floor of suites, located on the 4th level of the North side of Sanford Stadium.
  • North SkySuites have a designated number between 451 and 479.
  • North SkySuites will open at gates open, two (2) hours prior to kick-off, and will close one (1) hour post-game.

SkySuite Entry Process

South SkySuites

  • South SkySuite guests are recommended to enter Sanford Stadium at the East or West entrance of the Reid and Cynthia Parker South Tower Lobby.
  • Guests will have their South SkySuite physical tickets scanned and clear bags checked by the security staff located on gate level.
  • Once South SkySuite guests have entered Sanford Stadium, they will access the 4th and 5th floor via Elevators "J" and "K" from the Field Street Lobby.
  • Upon entering the South SkySuite Levels, a Georgia Athletic Hospitality staff member will scan the physical South SkySuite tickets for a second time. This second scan is called an Access Verification scan.

North SkySuites

  • North SkySuite guests are recommended to enter Sanford Stadium via the North Premium Gate, located in Tate Plaza, or Gates 2 or 4 located on the North side of Sanford Stadium. Guests will have their North SkySuite physical tickets scanned and their bags checked at these gates.
  • Once North SkySuite guests have entered Sanford Stadium, they will access the North SkySuites via Elevators "A" and "B" located near Gate 2 on the West side of the stadium, or Elevators "C" and "D" located near Gate 4 on the East side of the stadium
  • Upon entering the North SkySuite level, a Georgia Athletic Hospitality staff member will scan the physical North SkySuite tickets for a second time. This second scan is called an Access Verification scan.

SkySuite Re-Entry Process

South SkySuites

  • Should South SkySuite guests desire to access the general seating area of Sanford Stadium, they will be required to receive a wristband to provide re-entry to the South SkySuites.
  • Re-entry wristbands will be issued by a Georgia Athletic Hospitality staff member at the Club Level interior South SkySuite entrance, located on the 200-Level of Sanford Stadium.
  • Guests will utilize Elevators "J" and "K", located in the central SkySuite lobby, to access the Club Level.
  • In order to re-enter the SkySuites, guests must have their physical South SkySuite ticket as well as the designated wristband. Guests who do not have both will not be permitted access to the SkySuites.
  • Upon re-entering your South SkySuite level, a Georgia Athletic Hospitality staff member will remove the re-entry wristband.

North SkySuites

  • Should North SkySuite guests desire to access the general seating area of Sanford Stadium, they will be required to receive a wristband to provide re-entry to the North SkySuites.
  • Re-entry wristbands will be issued by a Georgia Athletic Hospitality staff member on the North SkySuite Level (4) in the East or West elevator lobbies.
  • Guests will utilize Elevators "A", "B", "C", or "D" to access the general stadium and re-enter the North SkySuites.
  • In order to re-enter the SkySuites, guests must have their physical North SkySuite ticket as well as the designated wristband. Guests who do not have both will not be permitted access to the SkySuites.
  • Upon re-entering the North SkySuite level, a Georgia Athletic Hospitality staff member will remove the re-entry wristband.

Georgia Athletic Hospitality

  • Georgia Athletic Hospitality is the Premium Seating management provider for the UGA Athletic Association.
  • Georgia Athletic Hospitality staff, known as FANgineers, are hospitality event support staff dedicated to providing all premium seating guests with exceptional customer service.
  • Notify a FANgineer or Georgia Athletic Hospitality Manager if you need assistance during your time in the SkySuites.

SkySuite Administrators

  • Each SkySuite will designate one (1) person to act as the Suite Administrator for the season.
  • The Suite Administrator will be the main point of contact for the SkySuite. Their responsibilities include: Submitting all menu selections, receiving all communication and important emails from Georgia Athletic Hospitality, notifying fellow Suite Holders of important information, and providing feedback to the Georgia Athletic Hospitality Office on behalf of the SkySuite.
  • The Suite Administrator does not have to be a Suite Holder on the contract.
  • All Suite Holders must agree upon the designated Suite Administrator.

Avochato

  • On game day, all Suite Holders and their guests will be able to utilize a QR code, located in your SkySuite, to access a service called Avochato.
  • Avochato is a messaging service that provides the ability to access your Georgia Athletic Hospitality Suite Attendant should you require any assistance in your SkySuite on game day.
  • Please follow the instructions, listed on the QR code, on game day to use Avochato and request service via your Suite Attendant.

Stocking Day

  • Suite holders will have the ability to access their SkySuite to stock alcoholic beverages and other personal items needed for game day on Stocking Day.
  • Stocking Day will be held on each Friday prior to every home game from 1:00pm to 4:00pm.
  • In order to access the SkySuite, suite holders must make an appointment. Emails will be sent the week of each home game with a link to schedule your stocking appointment.

Georgia Athletic Hospitality will also continue working with Five Points Bottle Shop and ABC Bottle Shop for alcohol delivery. We strongly encourage suite holders to utilize Five Points or ABC, as they will work closely with Georgia Athletic Hospitality to fulfill all guests' orders prior to game day. Georgia Athletic Hospitality staff will then stock all suite coolers and cabinets as necessary.

Please note: If you choose to use Five Points Bottle Shop or ABC Package, you will not need to make a Stocking Day appointment for their delivery. Georgia Athletic Hospitality will work directly with their teams for delivery.

Proof of the Pudding

Proof of the Pudding is the exclusive caterer for the SkySuites at Sanford Stadium.

2022 Game Day Menus

  • Each SkySuite's Suite Administrator will select the menu for each game through the Georgia Athletic Hospitality online portal.
  • Menu selections will be due the Thursday of the week prior to the home football game (nine (9) day prior to game day).
  • Menus for the 2022 season can be found at the button below.
  • Complimentary Coca-Cola products, Coca-Cola, Diet Coke, Sprite, and Dasani Water, will be available in-suite.
  • Game day snacks, a hot dog bar, desserts and additional beverages will also be available in the lobbies of each SkySuite Level.

2022 Game Day Additional Order Menu

  • On game day, a small menu of assorted items will be available for purchase in the SkySuites.
  • Below are the offerings included in the game day menu.
  • Any game day order must be charged to a credit card on game day in the SkySuite via a handheld Point of Sale device by Proof of the Pudding. No additional items ordered on game day will be charged after the game.

C&C Janitorial Services

C&C Janitorial Services is the exclusive janitorial services provider for the SkySuites.

If your SkySuite requires cleaning attention at any time, please utilize your Avochato QR code or notify your Georgia Athletic Hospitality Suite Attendant and they will notify C&C Janitorial Services to assist you.

Stadium People

Stadium People is the exclusive security provider for the Premium Seating gates as well as the SkySuites.

Stadium People staff will scan your SkySuite physical tickets and check your clear bags upon entry at the East and West entrances of the Reid and Cynthia Parker South Tower Lobby as well as the North Premium Gate.

Stadium People staff will also be available within all SkySuite levels to provide assistance to guests on game day as needed.

SkySuite Alcohol Policy

  • Underage drinking is strictly prohibited. Guests must be 21 years old to consume alcoholic beverages.
  • No alcoholic beverages may not leave the SkySuite levels or Sanford Stadium.
  • Guests seen entering stairwells or elevators with alcoholic beverages will be asked to dispose of the beverage or risk ejection from the SkySuites and Sanford Stadium.
  • Intoxication and disorderly conduct will not be tolerated.
  • Guests abusing the Alcohol Policy risk ejection.

SkySuite & Sanford Stadium Guest Conduct & Expectations

  • All SkySuite holders and guests are expected to conduct themselves in a thoughtful and courteous manner at all times.
  • Any guests displaying unsuitable behavior, including but not limited to: abusive acts, vulgar behavior, intoxication, or disorderly conduct, may be removed from Sanford Stadium and risk revocation of tickets.
  • Children must be accompanied by an adult at all times.
  • Tobacco products, including the use of e-cigarettes, are not permitted in Sanford Stadium. UGA is a smoke/tobacco free campus.
  • Any violation of the SkySuites or Sanford Stadium policies will result in ejection and revocation of mobile tickets. The UGA Athletic Association reserves the right to revoke your SkySuite tickets at any time.

Student Athletes & NCAA Compliance

  • Per the NCAA, current UGA student-athletes and their family members are NOT permitted to be guests in the premium areas.
  • All SkySuite holders and guests are expected to follow all NCAA policies.

Medical

  • In the case of an emergency, notify a Georgia Athletic Hospitality staff member immediately. Georgia Athletic Hospitality will notify EMTs and on-site medical staff.
  • The first aid room is located on the 200-Level concourse on behind the Press Box near section 229.

Lost Child

If you fail to locate your child, please notify a Georgia Athletic Hospitality staff member. Georgia Athletic Hospitality will notify authorities to assist.

Fire Protocol

  • In the case of a fire, the SkySuites are equipped with fire detection and alarm systems.
  • Please follow the instruction of the Georgia Athletic Hospitality staff should a fire emergency occur.

Severe Weather

  • Should inclement weather arise, please follow the instructions of the Georgia Athletic Hospitality Staff.
  • If necessary, seek shelter away from windows and in the restrooms in the SkySuites.

Updates for the continuation of the game will be announced by the University of Georgia Athletic Association.

Emergency Evacuations

If a full evacuation is necessary, uniformed personnel and Georgia Athletic Hospitality staff will direct patrons to the nearest exit.

Should you have any questions or concerns regarding the 2022 home football season operation of the SkySuites, please contact the staff at the Georgia Athletic Hospitality Office and they will be happy to assist you.