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An Innovative, Caring, Health-Focused Approach to Supporting Employee Attendance

Vancouver Coastal Health

Project team: Stacy Sprague | Laura Case | Wayne Balshin | Janet Henry Simone Riml | Bernelle Yan | Eliza Wong | Lisa Truong | Tracey Charette Parm Hari | Jackson Lam | Celia Bonneau | Sheila Tedford | Joanne Dickie Anastasia Brown | Loic Belingard | Patricia Chung

In 2017, Vancouver Coastal Health set out to redesign its attendance and wellness program to provide improved attendance management services for employees who are ill, and better support for employees to stay healthy when they are at work. The goal was to create a caring and supportive health-focused program that would also foster better workplace relationships among leaders and their teams.

By shifting to a more client-focused and responsive approach aligned with the provincial Enhanced Disability Management Program, the program, which was developed by a steering committee made up of frontline staff, union representatives and administrators, has resulted in faster, more sustainable return-to-work plans for ill employees, reduced sick leave, and an overall healthier and more productive workplace.

For recognizing the need to better support employees in the workplace, we present the Workplace Health Innovation Award of Merit to Vancouver Coastal Health.

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