Making an Impact
Are you a hospitality-infused leader with the drive to design and deliver service and leadership-oriented education?
Do you have an approachable coaching style with employees at all levels of an organization?
Are you driven to build an impactful talent development strategy for a service-centric team at this prestigious club?
Position Overview
The Training & Development Manager role at Southern Hills Country Club is a unique opportunity to lead the charge in developing and executing staff and leadership education for this prestigious and historic club. This role will focus on bringing out the best in every team member to deliver an exceptional experience for their membership.
You will be responsible for identifying, assessing, and developing talent development solutions aimed at growing and improving the capabilities and skills of their world-class employees who are focused on providing an exceptional guest service experience to their members.
About Southern Hills Country Club
Southern Hills Country Club is a private, member-owned country club located in Tulsa, Oklahoma. Southern Hills Country Club is best known for its Championship Golf Course, which is recognized among the top 100 courses in the world and has been the host to 17 Championships since 1945.
Club Core Values
- Exceptional Quality & Service - Continuously seeking to exceed expectations.
- Professionalism - The energy and determination to perform an outstanding job.
- Teamwork - A cooperative effort by SHCC employees to achieve a common goal.
- Integrity - Honesty, sincerity, fairness, and sound judgment.
- Tradition - Recognizing the events and people that shaped the history of Southern Hills and preserving its heritage.
- Innovation - The ability to be creative and flexible in implementing new ideas.
About Tulsa
Affectionately referred to as ‘T-Town’, Tulsa is a big city with a small-town feel. Tulsa boasts a great quality of life, including:
- Low cost of living
- Strong economic growth
- Arts, entertainment, and rich history
- Great outdoor activities with hiking, gardens, and golf
- A vibrant nightlife with live music and breweries
- Close proximity to great cities like Dallas, Kansas City, and Memphis
Tulsa’s many restaurants, lively arts and entertainment, abundant outdoor recreation, and thriving sports culture all make Tulsa a great place to live!
Candidate Qualifications
Do You Answer 'Yes' to These Questions?
- Do you have previous experience teaching in the workplace?
- Have you designed, developed, and executed effective training and development programs?
- Are you comfortable speaking and presenting content in front of large groups of people at all levels of the organization?
- Have you worked in high-volume, highly respected clubs, resorts, or hotels?
- Do you have strong technology expertise with a variety of multimedia training and presentation platforms?
Questions?
For questions, please contact Lead Search Executive Jodie Cunningham, SPHR SHRM-SCP, by email at jodie@kkandw.com or by phone at 602-690-1074 (M).