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brock family Lounge Policy Manual 2024 UGA Home Season

Welcome to the 2024 Georgia Football Home Season! We are so excited to host you in the Brock Family Lounge during the upcoming season, with our first home game held on Saturday, September 7th.

This policy manual contains all policies, procedures, and expectations the Brock Family Lounge Pass Holders and guests are expected to uphold on game day.

Sanford Stadium Ticket Policies

  • All Sanford Stadium game tickets will be on a mobile platform.
  • A valid (unused, unscanned) mobile ticket is required to enter Sanford Stadium.
  • A mobile ticket will be required for all individuals, regardless of age.
  • Mobile tickets are NOT to be printed. Printed tickets will not be accepted at the gates.
  • Mobile tickets may be transferred via the online account.
  • Re-entry is not permitted into Sanford Stadium. Guests who leave Sanford Stadium must have a valid un-scanned mobile ticket to re-enter.
  • If you are experiencing ticket issues, visit the Sanford Stadium Will Call window, located on East Campus Road between Gates 5 and 6 on game day, or contact them at 706-542-1231.

Sanford Stadium Gates & Entry Policies

  • For the 2024 home season, Gates to Sanford will open two (2) hours prior to kick-off.
  • The Sanford Stadium Clear Bag Policy is in effect for the 2024 home season.

Brock Family Lounge Location & Hours of Operation

  • The Brock Family Lounge is located on the 200-level, behind Section 223.
  • The Brock Family Lounge will open at gates open, two (2) hours prior to kick-off, and will close at the conclusion of the game.

Brock Family Lounge Entry and Re-Entry Process

  • Upon entering the Brock Family Lounge, a Georgia Athletic Hospitality staff member will scan the mobile Brock Family Lounge pass and each guest will be wrist banded.
  • The game-specific wristband will allow guests to exit and re-enter the Brock Family Lounge as they wish.
  • Re-entry to the Brock Family Lounge must occur at that main entrance. Guests are not permitted to re-enter through an exit.

Brock Family Lounge Capacity

  • If the Brock Family Lounge reaches maximum capacity, then waiting guests will be queued outside of the Brock Family Lounge.
  • At that time, Georgia Athletic Hospitality will enact a "one in, one out" system.

Georgia Athletic Hospitality

  • Georgia Athletic Hospitality, under The Georgia Bulldog Club, is the Premium Seating management provider for the UGA Athletic Association.
  • Georgia Athletic Hospitality staff, known as Ambassadors, are hospitality event support staff dedicated to providing all premium seating guests with exceptional customer service.
  • Notify an Ambassador or Georgia Athletic Hospitality Manager if you need assistance during your time in Brock Family Lounge.

Proof of the Pudding

Proof of the Pudding is the exclusive caterer for the Brock Family Lounge at Sanford Stadium.

2024 Game Day Menus

  • A complimentary buffet will be served beginning at gates open and will cease at the end of the 3rd Quarter.
  • Menus for the 2024 season can be found at the button below.
  • Chick-fil-A will also offer a limited menu.
  • Complimentary Coca-Cola products: Coca-Cola, Diet Coke, Sprite, and Dasani Water, will be available.
  • Beer and wine are available for purchase until the end of the 3rd Quarter.
  • All alcoholic beverage transactions are credit card only. No cash will be accepted.
  • Food is permitted to leave the Brock Family Lounge.
  • Alcohol is NOT permitted to leave the Brock Family Lounge.

C&C Janitorial Services

C&C Janitorial Services is the exclusive janitorial services provider for the Brock Fmaily Lounge.

Stadium People

Stadium People is the exclusive security provider for the Brock Family Lounge.

Stadium People staff will be available within the Brock Family Lounge to provide assistance to guests on game day as needed.

Brock Family Lounge Alcohol Policy

  • Underage drinking is strictly prohibited. Guests must be 21 years old to consume alcoholic beverages. Every guest must provide a valid ID, regardless of age.
  • Only canned alcoholic beverages may leave the Brock Family Lounge.
  • No alcoholic beverages may leave Sanford Stadium.
  • Guests attempting to leave the Brock Family Lounge with alcoholic beverages that are not canned will be asked to dispose of the beverage or risk ejection from the Brock Family Lounge and Sanford Stadium.
  • Intoxication and disorderly conduct will not be tolerated.
  • Guests abusing the Alcohol Policy risk ejection.

Brock Family Lounge & Sanford Stadium Guest Conduct & Expectations

  • All Brock Family Lounge pass holders and guests are expected to conduct themselves in a thoughtful and courteous manner at all times.
  • Any guests displaying unsuitable behavior, including but not limited to: abusive acts, vulgar behavior, intoxication, or disorderly conduct, may be removed from Sanford Stadium and risk revocation of tickets.
  • Children must be accompanied by an adult at all times.
  • Tobacco products, including the use of e-cigarettes, are not permitted in Sanford Stadium. UGA is a smoke/tobacco free campus.
  • Any violation of the Brock Family Lounge or Sanford Stadium policies will result in ejection and revocation of mobile tickets. The UGA Athletic Association reserves the right to revoke your tickets at any time.

Student Athletes & NCAA Compliance

  • Per the NCAA, current UGA student-athletes and their family members are NOT permitted to be guests in the premium areas.
  • All Brock Family Lounge pass holders and guests are expected to follow all NCAA policies.

Medical

  • In the case of an emergency, notify a Georgia Athletic Hospitality staff member immediately. Georgia Athletic Hospitality will notify EMTs and on-site medical staff.
  • The first aid room is located on the 200-Level concourse on behind the Press Box near section 229.

Lost Child

If you fail to locate your child, please notify a Georgia Athletic Hospitality staff member. Georgia Athletic Hospitality will notify authorities to assist.

Fire Protocol

  • In the case of a fire, the Brock Family Lounge is equipped with fire detection and alarm systems.
  • Please follow the instruction of the Georgia Athletic Hospitality staff should a fire emergency occur.

Severe Weather

  • Should inclement weather arise, please follow the instructions of the Georgia Athletic Hospitality Staff.
  • If necessary, seek shelter away from windows and in the restrooms on the 200 level concourse.

Updates for the continuation of the game will be announced by the University of Georgia Athletic Association.

Emergency Evacuations

If a full evacuation is necessary, uniformed personnel and Georgia Athletic Hospitality staff will direct patrons to the nearest exit.

Should you have any questions or concerns regarding the 2024 home football season operation of the Brock Family Lounge, please contact the staff at the Georgia Athletic Hospitality Office and they will be happy to assist you.

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