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The Collins College Hosts Global Graduate Research Conference 28th Annual graduate Education & Graduate Student Research Conference in Hospitality & Tourism

28th Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism

January 5-7, 2023 | DoubleTree by Hilton Anaheim - Orange County

As the first California State University host institution, Cal Poly Pomona’s Collins College was delighted to host the 28th Annual Graduate Education & Graduate Student Research Conference in Hospitality & Tourism. Held for the first time in California, the 3-day conference was attended by 380+ grad students and faculty on January 5-7, 2023 at the DoubleTree by Hilton Anaheim - Orange County.

Founded in 1996, the annual conference is instrumental in promoting academic and research exchange, furthering hospitality and tourism research development, providing a global networking forum for graduate students and faculty, and serving as a professional career hub for graduate students completing their terminal degrees.

CONFERENCE SLIDESHOW

A record 259 research projects were showcased …

… including 138 poster presentations

… and 121 stand-up presentations

… by individuals representing 72 academic institutions

Speakers & Sessions

Thank You to Our Speakers

As the host institution, The Collins College is appreciative of the conference speakers who took time to share their expertise, inspiring stories, invaluable insights, and take questions from attendees.

Thank you to keynote speaker Wendy Kheel of Symphony at Tourism Economics and Steve Hood with STR for the informative sessions.

Their presentation slides can be found on the conference website.

A special thank you goes out to our panelists, Dr. Albert Assaf, Dr. Kaye Chon, Dr. Nancy McGehee, and Dr. Fevzi Okumus, for sharing their unique perspectives and personal experiences.

Awards & Recognition

A major highlight of the conference was the awards dinner where students and professors were recognized for their exceptional work.

Congratulations to the students who received this year's Best Conference Paper Awards, the professors who received the Michael D. Olsen Research Achievement Awards, Dr. Ki-Joon Back who received the prestigious Founder's Award, and to the students who recieved recognition and conference support by our partners at CHRIE FutureFund.

Best Conference Paper Award

Sponsored by Journal of Travel & Tourism Marketing

CUSTOMER MISBEHAVIOR: THE JOINT IMPACT OF A SYMBOLIC RECOVERY STRATEGY AND CULTURAL TIGHTNESS-LOOSENESS ON OBSERVING CUSTOMERS’ RECOVERY SATISFACTION

Barbara Atanga, Lavi Peng, Anna Mattila (The Pennsylvania State University)

Best Conference Paper Award

Sponsored by Asia Pacific Journal of Tourism Research

THEORY-DRIVEN PREDICTIVE MODELING FOR FOOD-SERVICE CROWDFUNDING SUCCESS: AN INTEGRATED APPROACH WITH BUSINESS INTELLIGENCE AND SUPERVISED MACHINE LEARNING

Araceli Hernandez Calderon, Yoon Koh, Minwoo Lee (University of Houston)

Best Conference Paper Award

Sponsored by Cornell Hospitality Quarterly

EXAMINING THE “WAITING LINE” EFFECT DURING MENU ORDERING WITH SELF-SERVICE TECHNOLOGIES

Wangoo Lee, Lu Lu (Temple University)

CHRIE FutureFund™ Recognizes Best Paper Winners

Presented by Robert H. Bosselman, CHRIE FutureFund™

Wangoo Lee (Temple University)

Araceli Hernandez Calderon (University of Houston)

Lavi Peng (The Pennsylvania State University)

Barbara Atanga (The Pennsylvania State University)

Michael D. Olsen Research Achievement Award

Presented by Sheryl F. Kline

Dr. Youcheng Wang (University of Central Florida)

Dr. Manisha Singal (Virginia Tech)

Founder’s Award

Presented by Dr. Kaye Chon, Conference Founding Chairman

Dr. Ki-Joon Back, University of Houston

Graduate students, faculty, and industry partners are invited to join us in 2024 for the 29th Annual Graduate Conference hosted by Florida International University in Miami, Florida!

Created By
The Collins College of Hospitality Management, Cal Poly Pomona
Appreciate

Credits:

Auburn University Cal State University Hospitality & Tourism Alliance Cornell Hospitality Quarterly Florida International University Florida State University Georgia State University Iowa State University Kansas State University Macau University of Science and Technology Michigan State University Oklahoma State University Purdue University STR Temple University Texas Tech University The Pennsylvania State University The Hong Kong Polytechnic University The University of Tennessee Knoxville University of Central Florida University of Delaware University of Florida University of Guelph University of Hawaiʻi at Mānoa University of Houston University of Massachusetts Amherst University of Missouri University of Nevada, Las Vegas University of North Texas University of South Carolina University of South Florida Virginia Tech Washington State University