Stafford Hills Club is committed to the safety of all of our members and associates. Each one of us plays a vital role in ensuring that safety remains a top priority at SHC. Please familiarize yourself with the following content as well as with the Employee Safety Training Manual and Evacuation Procedures you were given at your New Hire Onboarding.

Location of First Aid Kits

Should you need to assist a member or associate with First Aid Supplies, you can find First Aid Kits at the following locations:

• Front Desk
• Cafe Kitchen
• Trainer Desk
• Administration Office
• Kid's Club
• Lifeguards when on duty
• Small kits are also located in the Group Fitness & XCEL Studios

Bloodborne Pathogens

Bloodborne Pathogens (BBP) are defined as blood-borne diseases that can be spread through contamination by blood and other body fluids. The most common examples are HIV, hepatitis B, hepatitis C, and viral hemorrhagic fevers

It is important when cleaning & disposing of BBP to follow the following protocols to limit exposure:

Use the Bloodborne Pathogens Clean-Up Kits!

When handling BBP use the BBP Clean Up kits that can be found at either of the two Member Service Desk Locations:

• Always use appropriate personal protective equipment (PPE) and handle, sanitize and disinfect BBPs assuming that they are contaminated
• Disposable Gloves - will be worn when there is a potential for the hands to have contact with blood and/or body fluids.
• Utility Gloves - will be used for cleaning purposes only, and may be disinfected for reuse if the integrity of the glove is not compromised.
• Masks and eye protection will be worn when there is a potential for splashes, sprays, spatters, droplets, or aerosols of blood and/or body fluids.
• Tongs for picking up needles and other sharps.
• Used needles and other sharps will not be sheared, bent, broken, or re sheathed by hand. They will be placed in the Sharps Container.
• Inform the Facilities Manager so the container can be replaced.

Thoroughly sanitize any exposed areas with disinfectant.

Dispose of all gloves, disposable PPE & contaminated cleaning materials in a red Hazardous Materials plastic bags. Hazardous Waste bags are to be placed inside the Hazardous Waste Receptacle located in the Pool Storage Room.

Following contact with blood and/or body fluids, employees will wash their hands with soap (antiseptic cleaner) and water immediately, or as soon as possible after removing gloves or other personal protective equipment.

Should you become exposed to BBP through the eyes, mouth or an open wound, contact your immediate supervisor on shift (Director, Manager, PIC) and follow the protocols listed in the BBP Program Binder kept in the Administration Office.

Lost Child Procedure

If a child goes missing while in the care of the club ie: childcare, camps, program begin a quick search of the immediate area including bathrooms, closets, under tables etc.

If a child is confirmed missing or reported missing, initial a Code ABC (lost child)

• Obtain a detailed description of the child, including what he or she is wearing.
• Inform SHC Management and/or Person In Charge of the lost child
• Radio "Code ABC" Describe the child's physical features and clothing.
• Facilities Team Members are to immediately report to the club’s East and West driveways to stop all cars from leaving the property
• SHC Managers & Team members will immediately stop working, look for the child and monitor front entrances to ensure the child does not leave the premises
• If the parent or guardian was not the individual who reported the missing child, find and inform them of the situation.
• Call law enforcement if the child is not found within 10 minutes.
• If the child is found and appears to have been lost and unharmed, reunite the child with the searching family member.
• If the child is found accompanied by someone other than a parent or legal guardian, make reasonable efforts to delay their departure without putting the child, staff or visitors at risk. Immediately notify law enforcement and give details about the person accompanying the child.
• Cancel the Code ABC via radio after the child is found or law enforcement arrives.
• File an incident report according to the Incident Report SOP

Active Shooter Information

In the rare case of an active shooter event remember:

RUN - HIDE - FIGHT

RUN when an active shooter is in your vicinity:

• If there is an escape path, attempt to evacuate.
• Evacuate whether others agree to or not.
• Leave your belongings behind.
• Help other escape if possible
• Prevent others from entering the area.
• Call 911 when you are safe.

HIDE if evacuation is not possible, find a place to hide:

• Lock and/or blockage the door.
• Silence your cell phone.
• Hide behind large objects.
• Remain very quiet.

Your hiding place should:

• Be out of the shooter's view.
• Provide protection if shots are fired in your direction.
• Not trap or restrict your options for movement.

FIGHT as a last resort and only if your life is in danger:

• Attempt to incapacitate the shooter.
• Act with physical agression.
• Improvise weapons.
• Commit to your actions.

Incident Report Procedure

The purpose of an Incident Report is to communicate and provide detailed documentation of an incident to management. This document may be used in an accident investigation and/or act as documentation for legal purposes.

It is important that the Incident Reports are completed professionally and factually with as much detailed information as possible that is pertinent to the incident. Be clear as to what medical care was given, if any, and keep personal opinions out of this document.

An Incident Report should always be completed at the time of incident or as soon as possible thereafter and reported immediately to SHC Management, Department Manager or PIC.

What is classified as an incident?

• An injury resulting in medical care or the supplying of First Aid care or supplies to a member, guest or staff member.
• An altercation between individuals or a group.
• Any suspicious behavior by a member or guest that a Director or MOD deems appropriate to report.

For a member/guest incident:

• A blank copy of the Member Incident Report can be found on the Shared Drive folder titled “Incident Reports”.
• Complete the report fully and as factually as possible. Make sure to include detailed descriptions of the area surrounding the incident or equipment that was involved as well as any safety concerns or hazards.
• Include detailed information regarding any medical care given or if EMS was offered or called.
• Completed Incident Reports are to be taken to the Front Desk and immediately scanned and entered into the Incident Report Smartsheet.

For an Employee Incident or Injury

Should an employee injure themselves while working, make sure an Employee Incident Report is completed at the time of the injury.

Blank Employee Incident Reports can be found in the Shared Drive folder titled "Incident Reports".

Employee Incident Reports are to be taken to the front desk to be scanned and entered in to the Incident Report Smartsheet.

If an employee injury is serious enough that care is needed from a medial provider, notify your manager or a director immediately as further documents will be required.