Welcome
I'm Kim. I empower people to be and do more of what they aspire to.
The world is full of complex problems. Human problems usually are. I happen to love human problems, studying them to understand them and the systems in which they are embedded, and understanding people. That is building empathy for clients, stakeholders, and teammates so that when we get together, we design effective solutions. You could say that I serve people who serve people.
Holding a M.Sc. in neuroscience and a graduate certificate in Human-Centred Design, I've developed a focus on research and strategy. My background in neuroscience gave me a fundamental understanding of quantitative research and statistics that I use to bridge between quantitative and qualitative research methods. With over seven years of experience in various forms of facilitation, I communicate fluently in French and English.
Here you will get an idea of what I’ve worked on recently. But the best way to find out more is to get in touch. In the Contact section, you’ll find out how to send me a message or find me on LinkedIn. I look forward to meeting you.
Kim is an excellent critical thinker and strong user-experience researcher. Well versed in both qualitative and quantitive methods, Kim has demonstrated an exceptional ability for designing, executing and analyzing mixed-methods studies. Her natural curiosity, passion for discovery, and infectious smile makes her a fantastic UX professional, and asset to any team. I look forward to following her career.
Jed Looker, Coordinator, Human-Centred Design Program, Algonquin College
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Languages | French | English
Strategy | Systems thinking | Analytical thinking | Problem definition | Creative problem solving | Behaviour design | Content strategy | Knowledge base in cognition and the neuroscience of behaviour
User Research | Primary and secondary research | Interviews | Survey | Qualitative analysis | Ecosystem mapping | Journey mapping | Personas and use scenarios | Experience guidelines | Usability testing | Jobs to be done
Communication | Presentation | Writing | Clear, effective and enthusiastic storytelling
Facilitation | Workshop and Event Facilitation | Voiceover | Adult teaching | Mentoring | Public speaking
Design | Human-centred design | Design thinking | Design sprints | Prototyping | Solutionizing
Programming | Tucker-Davis Technologies | MATLAB
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e-Learning: Teaching Students to Create their Portfolio
Developing an online tutorial teaching computer programming students why and how to create a tailored portfolio that enhances their professional profile.
Algonquin College Applied Research, Design Centre | Jun-Aug 2020
Content design for e-learning | Design Sprints | Personas | Prototyping | Voiceover | Adult teaching | Audio and Video editing
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KAAMPE: User Research on Maternal Mortality in Nigeria
User research to develop an understanding of maternal mortality in Abuja, Nigeria and make recommendations to decrease its prevalence. The project was positioned ahead of the Council of Entrepreneurs for Africa's digital interventions targeting maternal mortality in Abuja.
Human-Centred Design program in partnership with the Council of Entrepreneurs for Africa | Jan-Apr 2020
Systems thinking | Ecosystem mapping | Journey mapping | Personas and use scenarios | Affinity mapping | Experience guidelines | Analytical thinking | Creative problem solving | Primary and secondary research | Problem definition | Survey design | Qualitative analysis | Semi-quantitative analysis | Content strategy | Storytelling | Writing | Presentation | Leadership
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User Research on the Co-op Open Work Permit
User research on co-op open work permit holders to uncover experiential highlights and pain points, and share targeted improvements with Immigration, Refugees and Citizenship Canada.
Human-Centred Design program in partnership with Immigration, Refugees and Citizenship Canada | Oct-Dec 2019
Systems thinking | Analytical thinking | Problem definition | Creative problem solving | Primary research | Interviewing | Qualitative analysis | Affinity mapping | Journey mapping | Personas | Design recommendations | Content strategy | Storytelling | Writing | Presentation | Leadership
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Strategy Design for the Canadian Museum of History
Strategy design to attract and retain visits of 18-25 year old to the Canadian Museum of History.
Human-Centred Design program in partnership with the Canadian Museum of History | Sep-Oct 2019
Systems thinking | Analytical thinking | Problem definition | Creative problem solving | Behaviour design | Solutionizing | Content strategy | Storytelling | Writing | Presentation | Leadership
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Onboarding Redesign at Algonquin College
User research to identify a meaningful gap in the onboarding experience of students in the Human-Centred Design graduate program and design a solution.
Human-Centred Design program | Sep-Dec 2019
Systems thinking | Analytical thinking | Problem definition | Creative problem solving | Primary research | Interviewing | Qualitative analysis | Journey mapping | Personas | Content design | Writing | Usability testing | Design recommendations | Storytelling | Presentation
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Credits:
Boyo Photography