AV Telehealth Newsletter kaiser permanente - integrated video visits (IVV)

Meet your AV Telehealth Team: Manjula Vaghjiani, AAMD (Physician Lead), Lori Willis, AMGA (Administrative Lead), Brian Pew, Lead Improvement Advisor (Innovation), Carmen Bautista, Project Manager, and Kham Sayachack, Project Manager

  • Carmen Bautista 661-726-2235 Tie Line 8-351-2235 - Lancaster MOB
  • Kham Sayachack 661-723-2843 Tie Line 8-367-2843 - AVMO

Links:

Health Innovation Intro Video
How to Conduct a Video Appointment (MD's)
IVV Quick Reference Guide
Video Visit Plug-In Installation & Test
Email Patient IVV Instructions LINK
Email Patient IVV Instructions
How to mark an IVV as a No Show
Video Visit for Patients: How to connect with a Smartphone, Mobile Device or Computer. (Patient Info)
Scheduling IVV Video KP Learn: SCPMG Call Center Services Scheduling Video Visits: Member's Perspective (00752524)

Video Visit Guidelines

IVV Deployment Departments

IVV Visit Types by Department

Created By
Carmen Bautista, Kham Sayachack
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