The Anderson Code of Professional and Ethical Conduct encourages the development and growth of a professional community amongst students, faculty, and staff. The codes and practices detailed in this training serve as a way for students to pursue a high standard of professional and ethical conduct. Broad topics covered include Cultivating Compassion and Respect, Student Professionalism, and Academic Conduct Expectations. All students pursuing a degree with the Anderson School of Management are required to complete this training.
Dear Students,
Welcome to the ASM Code of Professional & Ethical Conduct (CPEC) Training. The CPEC sets standards and expectations of professionalism across our UNM Anderson community. By cultivating compassion and respect between one another, we're fostering graduates that will represent both UNM Anderson and their future employers brilliantly on the local and global stage. Ethical leadership is a cornerstone of our policy, and the principles discussed in the CPEC are reinforced in our classes and by our students, faculty, and staff.
As an Anderson student, you will be receiving a copy of the CPEC and will be asked to sign it. Your faculty and staff will be signing it as well. This will ensure we are all aware of these principles and as a community agree to uphold them.
In your time at UNM, you're building relationships that will often last a lifetime - remember to treat each other well, foster empathy and understanding whenever you can, and support each other throughout your time with us. Thank you for all you do, and have a wonderful semester ahead!
Sincerely, Dean Mitzi Montoya
IMPLICIT BIAS
What is implicit bias? Bias that results from the tendency to process information based on unconscious associations and feelings, even when these are contrary to one’s conscious or declared beliefs.
Who does implicit bias impact? Everyone – but not all people experience implicit bias the same way.
Why does it matter to you? You are an important part of the learning community at the University of New Mexico. How you interact with others and how others interact with you matters.
MICROAGGRESSIONS
What is a microaggression? A comment or action that subtly and often unconsciously or unintentionally expresses a prejudiced attitude toward a member of a marginalized group. A microaggression is the result of a person's implicit bias.
Who do microaggressions impact? Historically excluded communities and people of color (e.g., Asian American, African American/Black, Native American/Pacific Islander, Hispanic or Latino/Latina, persons with disabilities, persons of lower socioeconomic status, etc.)
Why does it matter to you? In being aware of microaggressions, who they impact, and how you can prevent and respond to them, you can practice respectful communication and make a macro impact on the health and well-being of our community.
RESPECTFUL COMMUNICATION
What is respectful communication? Respectful communication is when we listen carefully and respond kindly to others, even if we disagree with them. Respectful communication also includes exercising professionalism in our written, oral, visual, and digital communication.
Who does respectful communication impact? You, your peers, and your colleagues!
Why does it matter to you? Being a respectful and professional communicator not only increases your appeal as you pursue professional opportunities, but it can help to prevent potential misunderstandings. As a student and as a professional, it will be important for you to be able to communicate your ideas clearly and to listen when others communicate theirs to you.
ACTIVE LISTENING
What is active listening? Active listening is the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully.
Why does it matter? A critical part of professional communication (and any communication with other people, for that matter) is active listening. Do you ever find yourself needing to ask the person talking to you to repeat their name? Or to repeat instructions? Learning how to actively listen in a conversation can help minimize the need for others to repeat themselves and can help you gain a clear understanding of what exactly is being communicated.
EMOTIONAL INTELLIGENCE
What is emotional intelligence? Emotional intelligence is the ability to recognize our own emotions and the emotions of others, as well as the capacity to manage these emotions so that they don't have an impact on our behaviors. Furthermore, emotional intelligence enables us to manage relationships effectively and motivate ourselves and others.
Why does it matter? One important competency of emotional intelligence is self-control. And this is important because it lets us manage and control our emotions before, during and after a conversation.
PROFESSIONALISM IN THE CLASSROOM
Exhibiting professional behavior in the classroom can help you build positive working relationships with your faculty and peers. Per the ASM Code of Professional & Ethical Conduct, the following is expected of students:
- Arrive on time to class, prepared to engage in the day's topics,
- Keep cell phones and other electronic devices turned off unless they are relevant to the class,
- Respect your colleagues by refraining from disruptive behavior and engaging in non-class related activities during the class session,
- Encourage and maintain civil and respectful conversations amongst yourself, the instructor, and other students (refer to Module 1: Respectful Communication Practices!),
- Treat classmates, the Teaching Assistant, and the professor with respect and courtesy at all times,
- Participate fully in all in-class activities as outlined in the instructor’s syllabus,
- Foster academic honesty and abide by the UNM Anderson Academic Honesty Code.
Why does this matter? Your behavior can impact you and your team’s success. Unprofessional behavior can impact relationships, productivity, and overall comfort levels in the classroom.
PROFESSIONALISM OUT OF THE CLASSROOM
Exhibiting professional behavior out of the classroom can also impact relationships across your network. Per the ASM Code of Professional & Ethical Conduct, the following is expected of students:
- Treat email correspondence as professional communication (refer to Module 1: Tips for Online Communication!),
- Be a responsible group member: attending group meetings and fully contributing to the group’s discussions, work products, and presentations,
- Be respectful and gracious when a working professional takes time to interact with you both in and out of class,
- Care for the Anderson physical buildings and technologies,
- Honor all appointments, especially those with employers, advisors, faculty, and fellow students,
- Foster academic honesty.
Why does this matter? Once again, your behavior can impact you and your team’s success. Unprofessional behavior can impact relationships, productivity, and overall comfort levels of the spaces you engage with. Lastly, your behavior out of the classroom (or out of the workplace) can impact how others perceive the University (or your organization!)
TAKE THE PLEDGE!
STUDENT RESOURCES
- Office of Equal Opportunity
- Office of Career Services
- LoboRespect Advocacy Center
- Student Health & Counseling
- UNM Student Handbook
- UNM Police
TRAINING PROGRAM SOURCES
Boston University. (2022). Faculty guide: Key components of assignment prompts " Center for teaching & learning: Boston university. Center for Teaching Learning RSS. Retrieved February 21, 2022, from https://www.bu.edu/ctl/key-components-of-assignment-prompts/
Campbell, S. (2022). Student Guide to Personal Professionalism. PBWorks. Retrieved February 21, 2022, from https://surreyprofessionaltraining.pbworks.com/f/PERSONAL+PROFESSIONALISM+LEAFLET+FINAL.pdf
Dictionary.com. (2022). Implicit bias definition & meaning. Dictionary.com. Retrieved February 17, 2022, from https://www.dictionary.com/browse/implicit-bias
Indeed. (2021, December). Active listening skills for successful communication. Indeed Career Guide. Retrieved February 17, 2022, from https://www.indeed.com/career-advice/career-development/active-listening-skills
Koopmann-Schmidt, A. (2020, November 6). 3 ways emotional intelligence can help you to communicate with impact. LinkedIn. Retrieved February 17, 2022, from https://www.linkedin.com/pulse/3-ways-emotional-intelligence-can-help-you-impact-koopmann-schmidt
Merriam-Webster. (2022). Microaggression definition & meaning. Merriam-Webster. Retrieved February 17, 2022, from https://www.merriam-webster.com/dictionary/microaggression
Microaggressions: Macro impact. Residence Education. (2019, May 17). Retrieved February 17, 2022, from http://depts.washington.edu/hfsresed/rep/haggett/microaggressions-macro-impact-6/
Netiquette. netiquette noun - Definition, pictures, pronunciation and usage notes | Oxford Advanced Learner's Dictionary at OxfordLearnersDictionaries.com. (2022). Retrieved February 17, 2022, from https://www.oxfordlearnersdictionaries.com/us/definition/english/netiquette
The New York Times. (2014, March 23). Racial microaggressions: Comments that Sting | the new york times. YouTube. Retrieved February 17, 2022, from https://www.youtube.com/watch?v=_85JVcniE_M
Peña-Parr, V. (2020, July 17). Addressing new forms of racism part I: Defining microaggressions. UNM Newsroom. Retrieved February 17, 2022, from http://news.unm.edu/news/addressing-new-forms-of-racism-part-i-defining-microaggressions
Peña-Parr, V. (2020, July 21). Addressing new forms of racism part II: Preventing microaggressions. UNM Newsroom. Retrieved February 17, 2022, from http://news.unm.edu/news/addressing-new-forms-of-racism-part-ii-preventing-microaggressions
Program in physical therapy clinical instructor’s handbook . Washington University in St. Louis. (2018). Retrieved February 21, 2022, from https://pt.wustl.edu/wp-content/uploads/2018/01/Clinical-Instructor-Handbook_01_2018.pdf
Reshamwala, S. (2019, April 12). Implicit bias: Peanut Butter, jelly and racism. YouTube. Retrieved February 17, 2022, from https://www.youtube.com/watch?v=1JVN2qWSJF4
Respectful communication exercise. Empatico. (2022). Retrieved February 17, 2022, from https://empatico.org/activity-plan/respectful-communication-exercise?locale=en-US
UTEP Connect. (2017, October). Online education success with netiquette. UTEP. Retrieved February 17, 2022, from https://www.utep.edu/extendeduniversity/utepconnect/blog/october-2017/10-rules-of-netiquette-for-students.html
Washington, E. F., Hall Birch, A., & Roberts, L. M. (2020, July 3). When and how to respond to microaggressions. Harvard Business Review. Retrieved February 17, 2022, from https://hbr.org/2020/07/when-and-how-to-respond-to-microaggressions
WTC System. (2020, May). Understanding microaggressions . YouTube. Retrieved February 17, 2022, from https://www.youtube.com/watch?v=e4N50b76cZc