My role and context
I work as the Lead Learning Technologist for Blackpool & The Fylde College.
The College has around 10,000 students and 1,000 staff members. Blackpool is ranked as the most deprived Local Authority area in England (JSNA Blackpool, 2022). I am responsible for ensuring they can utilise the digital tools the college provides them.
This involves:
- Creating training programmes that are self paced,
- Delivering in person and online training,
- Creating reports and dashboards to provide learning analytics showcasing trends in teaching and learning,
- Finding new software that complements and enhances their teaching and learning.
Due to the nature of my role the Module so far has been relevant to every aspect of my working life. Especially with understanding how people respond to technology, particularly the affordances and habitus that shape their views.
In this assignment I will reflect and identify where the discourses around the use of EdTech, digital pedagogies and society that I have learnt in this module have given me increased clarity on my experiences within my role.
I will be particularly focused on:
- staff's understanding of the place of technology within their role.
- The impact of the digital divide within the college, particularly difficulties experienced during the pandemic, contrasting them with difficulties world wide
- how the current education technology discourses could provide a clearer path forward, as well as critically analysing them.
Throughout the assignment I will be referencing technology as a social construction and pointing out the learning theories that relate to the concepts and technologies I refer to.
Social Constructivism vs Technological Determinism
This module has introduced me to a plethora of new viewpoints that challenged some of my deeply held beliefs of education technology and helped me to understand where people are coming from.
Facer and Selwyn(2021) promote a “‘non-stupid’ optimism” approach to education technology by which they mean don’t believe technology will solve all of educations problems. If it could it already would have. As they say in their article
despite talk of ‘computers blowing up the school’ and mass-scale ‘open’ learning, the main institutional structures of education have remained relatively intact over the past 40 years –even amid the substantial disruption of the pandemic.
When I first read the paper before starting the course it really challenged me. I held a deep seated, technologically deterministic, and incorrect, belief that technology could and would make everything better. However, they conclusively show in their article’s 6 points that digital technology alone does not:
- Transform education;
- Improve learning;
- Fix inequalities;
- Alleviate teachers’ work
and
- It’s use often results in broad consequences that stretch beyond matters of ‘learning’
- Any impacts are context specific and tied with socio-technical factors.
This made me rethink my approach and critically analyse my understanding. From doing this I now believe in a social construction of technology approach. This is where “different interpretations by social groups of the content of artefacts lead via different chains of problems and solutions to different further developments.” (Pinch and Bijker, 1984) or in more layman’s terms the social group that you are part of determines how you see and utilise technology. Which brings us back to the earlier discussion of how people’s habitus towards technology determines how they will, or won’t, utilise it.
My Personal Learning Environments
My learning style being fundamentally social constructivist in nature reflects the work of Vygotskiĭ. In his book he writes:
an essential feature of learning is that it creates the zone of proximal development; that is, learning awakens a variety of internal developmental processes that are able to operate only when the child is interacting with people in his environment and in cooperation with his peers. (Vygotskiĭ, 1978)
Here he is specifically speaking about children, however I do not believe the fundamental aspects of learning change as we grow older. These zones of proximal developments only become available when working with others, sharing concepts and ideas alongside them.
Another theorist I have been introduced to is Audrey Watters. Whilst I do not agree with the extent to which she sees the inherent behaviourism of educational technology leading to a world where students have no free will and that “the behaviour of the individual is brought under precise control” (Watters, 2020), I do agree with her vision of moving “from individual learning to shared experiences”(Watters, 2022) where instead of being fed a specific curriculum designed for all, our students receive a truly personalised curriculum that builds on their interests and built through social experiences, especially as this reflects my personal learning style.
The Digital Divide
In order to achieve this, we need to reach a point where all our students have equal access to technology. Unfortunately, we are currently nowhere near that.
There are currently three levels to the digital divide. First is a binary lack access to the internet, second is internet skills and use; and third is the tangible outcomes of internet use. (Scheerder, van Deursen and van Dijk, 2017)
First Level
UNESCO (2020) reports “only 12% of households in the least developed countries have internet access at home. even low-technology approaches cannot ensure learning continuity. among the poorest 20% of households, 7% owned a radio in Ethiopia and 8% in the Democratic Republic of the Congo”.
Whilst the figures aren’t quite as bad for the UK there is still a considerable divide. The Office for National Statistics (2019) reported “In 2018, 12% of those aged between 11 and 18 years (700,000) reported having no internet access at home from a computer or tablet, while a further 60,000 reported having no home internet access at all.” They also reported that those most affected by the lack of internet are disabled “For internet non-users aged between 16 and 24 years, 60% were disabled.”
The difference between the worldwide and UK seems large figure wise but the core issues behind them remain the same. Lack of access to technology has a detrimental effect on education.
The pandemic appears to have changed these statistics slightly. In a more recent report by Ofcom (2022) is “confident that the proportion of households in the UK without internet access currently stands at 6%. 2 A further 5% of households rely solely on mobile internet access to connect to the internet, whether via mobile data, a dongle or USB.” Their report also highlights a disparity in device availability. 21% of people only use a smartphone to go online, 24% of which are 16-24 year olds. 29% of those only using smartphones are in C2DE housing areas, which is the majority of housing around my college. Whilst these figures are slightly better than the 2018 ONS ones, the report clearly states “the pandemic has entrenched the digital divide and put others at risk” highlighting the main challenges as being:
- Connection reliability/speed,
- equipment/device availability and age,
- affordability of the equipment and contracts,
- digital skills
- and the impact low English literacy/proficiency can have on being able to use devices effectively.
Second Level
Those final 2 challenges bring us to the second level of digital divide. Lloyds Bank (2022) create an annual report for the Department for Education looking at essential digital skills in the UK. The report has found that “One-fifth of UK adults lack the digital basics In the UK today, c.10.2 million adults (20%) are without the Foundation Level and c.2.4 million (4%) are not able to do any of these core tasks.” And whilst there is a positive change from previous years it is still a large percentage. They also find that “Those with an impairment are 2.5 times more likely to lack the Foundation Level.” This is critical for us to address as education institutions if we are to help our students progress in the modern world of work.
Third Level
For the third level of digital divide the literature says “Differences in Internet out-comes are likely to have profound consequences, not least in the reinforcement of existing social inequalities.” (Scheerder, van Deursen and van Dijk, 2017) This is confirmed by returning to The Prince’s Trust Slipping Through the Net report the authors also state “Digital can be a great enabler. However, it also creates a greater divide between those who are able to obtain tangible outcomes and those who do not.” Those who are more confident digitally “outperform their peers who are not digitally confident, achieving more positive outcomes and fewer negative outcomes.” (Helsper and Smirnova, 2016) The outcomes are necessary for students to thrive. It’s not enough for them to just use the internet and devices, they have to have positive outcomes as well in order to benefit from its use.
Technology and Habitus
The impact of technological habitus on the usage of education technology
Within this module I have been introduced to habitus which is a concept that explains a lot of my anecdotal dealings with staff and students previously. Initially described by Pierre Bourdieu across his works, Habitus helps give explanation of why people act the way they do regarding changes in their lives/experiences.
I knew that a person’s background shaped their views on the adoption and use of technology but I hadn’t the vocabulary to explain it.
Many teachers do not see the relevance of using digital technology. It’s seen by many I have interacted with as a chore or another task that they need to complete and they do not value the pedagogical impact it can have. I have even had a survey response from a Head of Department asking why the digital training had to be done digitally!
This is confirmed when looking through the Will, Skill, Tool model. As Petko (2012) says:
The critical variables for a high level of ICT integration (in teaching) are a positive attitude on the part of the teacher toward the use of computer technology in the classroom, good skills in working with the technology and its fields of application, and finally, sufficient access to the devices.
The positive attitude being the most important. If staff do not have a positive attitude towards technology use, then they are far less likely to utilise it. This has been true of all technology in education so far, as shown in the work of (Cuban, 1992). Film and radio in the 1920s and 30s, TV in the 1950s and 60s, all promised to fundamentally change education and didn’t. Cuban states that
The promise was invariably followed by limited entry of machines into classrooms, growing practitioner disillusionment with the inaccessibility of the machines, academic studies documenting small learning effects from the new technology, to a final round of teacher-bashing
Is this also happening now with computers? My experience infers that there is definitely practitioner disillusionment. In her paper on German Teachers’ Digital Habitus and Their Pandemic Pedagogy Blume (2020) shows that this is a universal issue, through her reflections of key literature on teachers' habitus she writes:
Teachers and school leaders with similar backgrounds, with a habitus that does not value digital teaching and learning, do not necessarily advocate for digital tools in their schools.
There is also further evidence in the Teaching staff digital experience insights surveys for HE and FE 2021/22. When asked about the negative aspects of online learning staff find that online teaching is “more time and labour intensive...complex...and sometimes overwhelming” in HE (Jisc, 2022a) and that staff needed “digital training at various levels to suit all needs without assuming prior knowledge and ensure all staff have chance to contribute” whilst also taking “into consideration different learning styles. Some staff requested face-to-face IT workshops” in FE (Jisc, 2022b). Both of these reflect a lack of confidence in digital skills amongst staff, which will be exacerbated by their habitus and lead to their overall disillusionment with technology.
This study has made it clear that in my work I need to ensure I am breaking down the self imposed barriers staff have towards technology, meeting them on common ground and bringing them to an understanding of what it can do for them positively. The PGCE student who stormed out in my example came to me for 1 to 1 training and has very quickly become the largest proponent for trying new technology in her class. She just needed the right, personalised approach.
What about students? I have noticed students can’t transfer the skills they have at using digital devices for social media into useful skills for studying. They can upload pictures and videos to TikTok and Instagram but not use those exact same skills in the VLE context. Blume (2020) quote continues:
Likewise, many learners have little idea how their leisure pastimes could be trans-formed into institutional, educational capital
Students, as well as teachers, have problems utilising the technology they require for success. Staff being unsure how to use them exacerbates this further. At first glance this seems strange, as students can use the technology for a very similar purpose already. Uploading files to social media isn’t different from uploading files to virtual learning environments. Not only that but most students have grown up surrounded by technology. They haven’t had a time in their lives where a computer and the internet was not readily accessible to them. Prensky (2001) dubbed these students Digital Natives, and those who had grown up without the omnipresence of technology as Digital Immigrants.
The negative impact of the Digital Native/Immigrant discourse
Prensky’s description as I understand it is a lot more nuanced than just ‘Digital Natives have grown up around computers so know how to use them effectively.’ Infact in a later paper Prensky himself concedes that you need to be "Digitally Wise" to benefit from the digital systems you grow up around or immerse yourself with (Prensky, 2009), meaning you have to know how to use those systems effectively. However, the initial description seems to be how many have interpreted it. As Kirschner and De Bruyckere (2017), rather tongue in cheek, say:
Many teachers, educational administrators, and politicians/policy makers believe in the existence of yeti-like creatures populating present day schools namely digital natives… As in the case of many fictional creatures, though there is no credible evidence supporting their existence.
In their article they explain that Prensky’s work is based on anecdotal evidence from his experience with students rather than formal empirical evidence. Whilst there is truth to what he stated, it was a very sweeping statement to make with no in depth studies. From personal experience I can say that yes, teaching modern students by referencing to the games they enjoy as Prensky suggested is a great way for them to gain understanding, it isn’t fundamentally any different from using any popular culture.
Wright and Sandlin (2009) show that popular culture is "a tool to promote learning in the classroom, because it is deemed a way to connect with adult learners." and media can be used "to foster critical classroom learning" and they give many examples in their essay of various media being used in this way.
The fact the students in Prensky (2001, 2003) are playing video games doesn’t mean the ‘digital natives’ as a whole are capable of using educational technology any better than ‘digital immigrants’. Both have to learn how to efficiently utilise the software and hardware. Livingstone et al. (2011) place Digital natives at the number 1 myth about children’s online risks, specifically calling out that “Talk of digital natives obscures children’s need for support in developing digital skills.“
In the UK ICT as a subject was replaced with Computing in the curriculum based partially off this digital native concept. However, since this change student’s understanding of how to use technology appears to have stagnated. I have many conversations with staff and students about the lack of seemingly simple knowledge students don’t have – how to save a word file, how to share documents, how to present a PowerPoint. Things I was taught at school under the ICT curriculum. There is some evidence that this is empirically true as well. Research by Larke (2019) confirms that the new Computing curriculum isn’t being taught the same across schools, and students “cannot be expected to have gleaned or absorbed the attributes necessary to easily use digital devices or learn computing simply from having grown up in the “digital age.”” Which heavily implies many students are being left behind digitally and need far more support at all levels.
In a report for The Prince’s Trust Helsper and Smirnova (2016) make the recommendation that “Schools and ICT learning opportunities for young people focus on computer science…but being digitally literate is not just about computer science and coding. Inequalities in critical literacy, social communicative and more basic content creation skills are related to inequalities in achieving outcomes more so than technical, operational or information searching skills.” Which solidifies the above implication that students need a different approach to digital skills than those they are currently receiving.
I am now addressing this in my practice by remodelling our digital upskilling programme aimed at students and staff with the aim to bring all up to a minimum standard of ICT knowledge – enough to complete their educations sufficiently – then give them opportunities to push their understanding further should they wish to.
Learning Theories in Practice
My understanding now shows that this is a behaviourist/associative approach (Mayes, 2008; Mayes, 2020). My team and I broke the training down into small chunks that increased in complexity and provided immediate feedback to staff. We also made it a linear experience to ensure we could track completion effectively.
Unfortunately, it failed spectacularly. Due to time constraints we had to create a one size fits all approach and that led to it being too easy for some and too difficult for others. The college also refused to go ahead with the rewards system, and changed the completion requirements last minute. In many staff rooms I saw printouts with all the answers taped to walls. Learning was not happening and if anything it was contributing to the practitioner disillusionment I mentioned earlier and further ingraining the negative habitus towards technology within staff.
Power Beyond
We tried a relaunch in 2021 as Power Beyond. Learning from the past mistakes we took a more constructivist approach . Instead of forcing staff to proceed through small steps we had designed we created tasks that required reflection and built the knowledge on top of what they already knew, using their personal experience to help them learn (Pritchard, 2008). Our mandatory focus this time was on Accessibility, Formative tools and utilising simple data analytics. Instead of simple quizzes we provided examples and asked staff to reflect on their understanding through submitting videos talking through their use of systems, documents demonstrating accessible features and reflective writing on tools used in their classes.
We also added an optional set of training where staff could choose what they wanted to learn and receive points for it, gamifying learning and running a weekly leaderboard of departments to engender friendly competition (Taylor, 2021). This is still slightly behaviourist, but moves more into connectivism as it has enabled us to continually add more learning paths to the system, as knowledge and understanding improves, and as we have found better sources the malleable nature of the Beyond course allowed it to evolve alongside educational debates (Siemens, 2005).
Reboot
Now entering 2023, and armed with the knowledge from this module I am in the process of remodelling the Power Up/Beyond system from the ground up and ensuring to embed more pedagogical components to it whilst also tying it more directly to Ofsted and Quality Assurance Agency for Higher Education standards.
The process this time has a lot more input from staff across all areas of the college, building based on their prior understanding and needs, rather than supposed needs. This also means it is not going to come as a surprise mandatory training package unlike how Power Up was presented to them, and instead be a more collaborative approach increasing their willingness to connect with it. Thus creating a less behaviourist and more socially constructed approach similar to what Watters (2022) called for.
Ideally the new system will employ primarily rhizomatic and networked learning. A large inspiration for it so far is taken from Laurillard’s (1993) Conversational Frameworks which are built around continual feedback and discussion between the student and teacher, as well as the student and their peers to help deal with any misconceptions quickly and efficiently. She expanded upon this in her book Teaching as a Design Science, and specifically looked at how the model could be modified to enable effective collaborative learning and pedagogical creation between teachers (Laurillard, 2012p.224-225), which you can see diagramatically in Figure 2. This provides a great marriage of community of inquiry- where “a worthwhile educational experience is embedded within a Community of Inquiry that is composed of teachers and students”(Garrison, Anderson and Archer, 1999) - and community of practice – where ”groups of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly” (Wenger, 2011)- models of learning, allowing you to reach as many learners as possible. If my new project can encapsulate this style of learning then I believe it will have far greater success than those projects that came before.
Modelling Pedagogical Applications of Technology to Staff
One of the key components of this remodel will be modelling how applying technology to a pedagogical context can used to help my staff connect better with technology. The main model I covered in the module was Technological, pedagogical content knowledge (TPCK or TPACK). This was a model first proposed by Mishra (2006). They describe it as:
“TPCK is the basis of good teaching with technology and requires an understanding of the representation of concepts using technologies; pedagogical techniques that use technologies in constructive ways to teach content; knowledge of what makes concepts difficult or easy to learn and how technology can help redress some of the problems that students face; knowledge of students’ prior knowledge and theories of epistemology; and knowledge of how technologies can be used to build on existing knowledge and to develop new epistemologies or strengthen old ones.”
Figure 3 gives a slightly clearer indication of what they mean
Technological knowledge, Pedagogical knowledge and Content Knowledge all overlap, and where they meet in the middle is where you find the best use of technology.
One part of their article that really stood out to me was their assertation that “Most scholars working in this area agree that traditional methods of technology training for teachers—mainly workshops and courses—are ill suited to produce the ‘‘deep understanding’’ that can assist teachers in Technological Pedagogical Content Knowledge becoming intelligent users of technology for pedagogy”
A large part of my work is providing those workshops and courses such as the Power Up/Beyond initiative mentioned earlier in this assignment. When I first read the TPCK model research it made me feel very disheartened as I realised, I had not been providing my staff with the appropriate skills to teach effectively with technology, regardless of how technology evolves in the future.
Various studies have confirmed the concept of the TPACK model and shown that it is applied across a variety of subjects and countries mostly successfully. (Lin et al., 2013; Rodríguez Moreno, Agreda Montoro and Ortiz Colón, 2019; Tseng et al., 2022). There has been suggestion in some of those articles and explicitly within MacKinnon (2017) that context is a vital part of the TPACK model. The context you are teaching in will be a large determining factor in the content, pedagogy and technology you will use.
In my future training of staff I will be using the TPACK model to demonstrate how technology fits in and enhances their pedagogy and content knowledge. Rather than focussing just on specific pieces of software I will endeavour to talk in broader strokes about the types of software available, focussing more on their purpose than their individual aspects. From the research I have conducted in this module I believe this will help staff understand why they are being shown the technology, rather than feeling they are being forced to use it.
Creating a habitus of Lifewide Learning
Lifewide Learning is “the learning and development that occurs more or less contemporaneously in multiple and varied places and situations throughout an individual’s life course” (Jackson, 2011 p.2) this is the last thing I want to focus on that has stood out to me throughout this module. My teaching style has always been based around bringing in concepts from people’s everyday lives to help contextualise and explain complex theories. It’s through this lens I can relate to Prensky’s (2001) essay on digital natives, specifically where he says to use video games to teach. This is also shown in his book Don’t Bother Me Mom – I’m Learning! (Prensky, 2003) and in the study of abstraction through game play by Avraamidou, Monaghan and Walker (2012). This is further confirmed through the essay by Wright and Sandlin (2009) reviewing the literature where adult education and popular culture intersects.
These are examples of where learning is taking place that the student isn’t necessarily aware of. I aim in my training sessions to help staff and students to bring their lifelong and lifewide experiences with them; to help them see that they have a lot more knowledge and skills than they think. This could be key to unlocking the ability for learners to transform their leisure pastimes into institutional educational capital (Blume, 2020) and is something I am keen to study in more depth as the course progresses.
Bibliography
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Image credits
Created with an image by N_studio - "hand holding light bulb with certification for graduation shows the ingenuity intelligence knowledge and success for education"
Images of Blackpool and The Fylde College Campuses from the Marketing Team at Blackpool and The Fylde College.
Screenshots of Power Up and Power Beyond taken by myself during creation of the projects
Credits:
Created with an image by N_studio - "hand holding light bulb with certification for graduation shows the ingenuity intelligence knowledge and success for education"